Honesty Group

Honesty Group: Basingstoke Coffee Shop Supervisor

to apply click here

Honesty Group: Basingstoke Coffee Shop Supervisors

  • Part time / permanent
  • 16 hours / over 7 days including some weekends (full days)
  • Opening Hours 8.30am – 4.30pm
  • £10.50 per hour (Real Living Wage increasing annually in May)
  • Basingstoke: Basingstoke Garden Centre/Dummer Down Farm/Overton/Kingsclere

We are looking for exceptional and confident team leaders to join us as ‘floating’ pool of Supervisors to ensure the smooth running of all our coffee shops – no two days will be the same! Although we are offering 16 hour contracts, there is lots of opportunity for more hours, especially over the summer. The ideal candidates will have experience as a coffee shop assistant and be ready to step up into a leadership position.

With strong community-led values, and people-first approach separating us from our competitors, we are committed to holding ourselves to the highest standards with regards to the environment and sustainability, with all our food made by hand by our incredible team of chefs and bakers utilising fresh, seasonal, local ingredients (where possible) and served to our customers by dedicated, healthy and happy staff. We are Real Living Wage employers.

General Purpose

To ensure the delivery of excellent customer service in a variety of our locations in a cheerful and efficient manner to all our customers.  Oversee the entire shop including the flow of customers / orders, staff activities and shop environment.

AREAS OF RESPONSIBILITY

  • Supervisory duties:
    • Be responsible for shop stock / products and ordering replacement stock
    • Liaising with Managers, Area Manager and other staff
    • Preparing Rotas for staff (being mindful of target hours)
    • Responsible for meeting sales targets alongside the Manager
    • Attend Supervisors Meetings
    • Be responsible for the social media output of the coffee shop
  • As a keyholder, open up coffee shop for service:
    • Take delivery of goods from the wholesale unit and display / put away.  Report any shortages
    • Stock rotation and check dates on products
    • Display products and price
    • Amend menu board with specials / remove any out of stock items
    • Do fridge checks and temperature checks on delivery
    • Check coffee shop is clean and tidy and ready for service (sugar bowls, clean tables etc)
  • Deliver excellent customer service whilst:
    • Answering telephone enquiries and taking orders over the telephone
    • Waiting on tables
    • Preparing food and drinks (check temps in line with company Food Safety guidelines)
    • Clearing tables and washing up
    • Engaging with customers
  • Finishing up by:
    • Ensuring entire shop is clean and tidy, items are replenished for the next day
    • Sweep / mop floors
    • Clean toilets, mop floor (in relevant shops)
    • Tidy and clean outdoor areas
    • Tidy stock room
    • Check all equipment is cleaned and switched off
    • Place orders with Head Office for stock items / products
    • Log waste
    • Cash up and place cash in safe place
    • Lock up
In return for your hard work we offer:
  • Secure employment contracts
  • Wages which keep up with the Real Living Wage
  • Full training and opportunity to develop within the business
  • Free meal on duty
  • 20% off all products
  • Discounted Cookery School Courses
Future opportunities

There are many opportunities within Honesty Group, and we want to help you reach your dream role. Once you’re working for us, we will work with you to progress your career in hospitality in whichever way you want to. We are very proud that all of our current supervisors and managers once started with us as Coffee Shop Assistants.

  • Managers: From £11-£13 per hour
  • Area Managers
  • Chefs
  • Bakers
  • And many more!

to apply click here

 

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