Honesty Group

Cookery School
Terms and Conditions

Bookings

  1. Places are booked on a first-come-first-served basis upon receipt of payment confirmation
  2. On booking and paying for a class(es) you will receive a booking and payment confirmation by email
  3. Please note we are unable to offer any refunds for cancellations which occur within 21 days of the date and time of the course.
  4. Where you have made a booking, and wish to cancel within 21 days of the date of the course, please contact us by email to do so. A full or partial refund is solely at the discretion of Honesty Cookery School. Any refund will be less the percentage paid to the shop facilitator.
  5. If you cannot attend a class you may send someone else in your place. Please let us know the name of the attendee in advance of the class
  6. You may transfer to an alternative class or course if you give us notice not less than 21 days before the date of the class. In this case, we will rebook you on to your selected class or issue a voucher valid for one year from date of issue. 
  7. Please notify us of any change in the contact details provided as these will be used by Cookery School for all correspondence
  8. The menus posted on our website may be subject to variations if ingredients are not available. Occasionally we may have to cancel or postpone a class due to unavoidable circumstances or if a class is under-subscribed. In such a case we will notify all confirmed attendees as soon as possible and offer to transfer to another class or issue a full refund in our sole discretion
  9. Please let us know if you have any food allergies – it is your responsibility to let us know of any allergies or intolerances. We cannot be held responsible for any issues arising from not being informed in advance.
  10. Photography and filming – do not take photos or film anything or anyone other than yourself or your own work during the class unless you have asked. It is a breach of privacy and is very disruptive. If you do take photographs, be sure to wash your hands before touching anything in the kitchen. Occasionally on classes we have journalists or bloggers present who may take some photos but never of people’s faces.

 

Gift Vouchers

 

  1. Following payment on our website, you will be sent an automated email confirmation and unique voucher code
  2. Gift vouchers are redeemed by either entering the unique voucher code at the checkout or emailing cookeryschool@honestygroup.co.uk with the details of the class(es) of choice and stating your voucher number
  3. Our Booking Terms and Conditions also apply to all bookings made with a gift voucher.
  4. Gift vouchers are not refundable in any circumstances but are transferable to another person
  5. Please notify us of any change in the contact details provided as these will be used by Cookery School for all correspondence
  6. Gift vouchers will be valid for one year from date of purchase

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